Paytm, I’m really proud of this startup who created ‘WhatsApp‘ movement in case of digital economy in India! But now, it has started implementing some cheap marketing strategies. One of our regular reader and my best friend, Uday Mahana has recently faced the issue with Paytm. He recently ordered the Oneplus 5 and Seagate 1TB External Hard Disk literally for ₹ 0.
He found those deals somewhere online. He placed the order on 4’th July 2017 for Oneplus 5 and Seagate 1TB Hard Disk. But on next day, both orders were canceled automatically. When he initially raised the issue on Twitter, paytm responded saying they will look into the matter. But later, they completely ignored him and closed the case without even specifying the reason. You can read all of the tweets below:
@Paytm @vijayshekhar extremely dissatisfied with your service. You guys resolved my issues without my consent and didn’t even write me back. pic.twitter.com/rJVm0uvN6Z
— Uday Mahana (@udaymahana) July 29, 2017
Hi, please don’t share your transaction or order details here as we consider this as personal information. Please share your concern >>
— Paytm Mall Care (@paytmmallcare) July 30, 2017
If you consider order details as sensitive info don’t you think you should consider completing those orders too?
— Uday Mahana (@udaymahana) July 30, 2017
Hi, thanks for sharing the query reference number with us. We will look into it.
— Paytm Care (@Paytmcare) July 30, 2017
That’s it guys! Paytm has never responded after this tweet. I personally don’t like this kind of marketing gimmicks. I really felt bad when big brands like paytm used this practice. It may be the seller’s fault also. But paytm should have clarified the situation. It’s like raising the users’ expectations initially, then kicking their ass. Sorry for the language but I request you all to share this post as much as possible so that paytm will stop this kind of unethical things in future and verify the product listings before they get displayed.
Dear o dear!